Refund & Returns Policy

Returns

  • You may return eligible products within 7 days of receiving your order.
  • Items must be unused, in their original packaging, and include all tags and accessories.
  • Returns are not accepted for perishable goods, custom-made products, or items marked as “Final Sale.”

How to Return

  1. Email us at info@dandar.ae within 7 days from delivery, mentioning your order number and reason for return.
  2. Our team will review your request and provide instructions for returning the item.

Refunds

  • Once we receive your returned item and inspect it, we’ll notify you about approval or rejection.
  • If approved, your refund will be processed to the original payment method within 7–14 business days.
  • Original shipping charges are non-refundable, except for defective or incorrect products.

Exchanges

  • If the product is defective or you received the wrong item, please contact us within 7 days—we will arrange a replacement or refund.

Need Help?

Contact us at info@dandar.ae, and we’ll assist you with your return or refund.

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